About Us

Retenza is a data analytics tool built to help ecommerce teams understand and reduce returns and refunds.

Many online stores collect large amounts of order and return data, but struggle to turn it into clear, actionable insights. Retenza helps transform raw data into structured analysis, highlighting patterns, root causes, and opportunities for improvement.

The platform is designed for store owners, operations teams, and analysts who want a clear, reliable view of their returns performance without complex setup or manual analysis.

Retenza focuses on:

• Clear, data-driven insights
• Practical root-cause analysis
• Simple workflows built around real ecommerce data
• A calm, functional interface designed for decision-making

If you have questions, feedback, or need support, you can contact us at:

support@retenza.ai